Commerce Disclosure

特定商取引法に基づく表記

Legal Name

Shirahama.town, Gustav Pontus Madsen

Address

We will disclose without delay if requested.

Phone number

We will disclose without delay if requested

Email address

hello@shirahama.town.

Head of Operations

Gustav Pontus Madsen

Accepted payment methods

All mayor credit cards.

Payment period

Credit card payments are processed immediately.

Price

Amounts listed on each product page.

Additional fees

We use A flat-rate shipping cost of 1.000 Japanese Yen

Exchanges & Returns Policy

Returns and exchanges requested by customers.

Items before shipping:
You can cancel your order by emailing us, and we will cancel it if it has not been shipped.

Items after shipping:
Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact us (hello@shirahama.town) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.


Returns and exchanges for defective goods and services:
Please contact us (hello@shirahama.town). We will refund or exchange with new products at our shipping cost after recieving the defective goods.

Delivery times

Orders will be processed within 3-5 business days. Products should be received within 14 days.